Contact Us

If you have questions or run into issues while using Talk City, you’re in the right place. Before reaching out, we suggest checking our Frequently Asked Questions below — most users find what they need without waiting for support.

Frequently Asked Questions (FAQs)

1. Is Talk City really free?

Yes — Talk City is 100% free to use. There are no subscriptions, premium plans, coins, or hidden charges of any kind. We will never ask you for payment details, and there is nothing to cancel or refund. If anyone or any website asks you to pay for Talk City, it is not us — please report it to our support team.

2. Do I need to create an account?

No. You can start chatting instantly without signing up. Just open the site, allow camera access, and click to connect. An account is optional: you can chat without one, and create one later if you want to keep your karma.

3. Can I delete my account?

Yes. An account on Talk City is optional: you can chat without one. If you created one, you can delete it at any time on the Account page; your karma and filters are deleted with it. Deleting an account cannot be undone.

4. My camera or microphone isn’t working. What can I do?

Most camera and microphone issues are fixed by checking your browser permissions: make sure talkcity.com is allowed to use your camera and microphone in your browser settings, and that no other app (like Zoom or Teams) is using the camera at the same time. Refreshing the page or trying another browser usually resolves the rest. Talk City works best in an up-to-date version of Chrome, Firefox, Safari, or Edge — no downloads or plugins required.

5. Can I be unblocked?

If your access has been restricted due to a violation of our guidelines, the block is final. At this time, there is no appeal or unblock process.

6. How do I report someone?

If you encounter behavior that violates our guidelines, use the report option during or after the chat. Reports are reviewed and help keep Talk City safe for everyone. You can also skip to the next person at any time with a single click.

Still Need Help?

If your question isn’t answered above, you can contact us using the form below and we’ll gladly help with anything related to using Talk City. Please allow up to 24 hours for a response.
Thank you for being part of the Talk City community — we’re glad to have you here!