Als je vragen hebt of tegen problemen aanloopt tijdens het gebruik van Talk City, you’re in the right place. Before reaching out, we suggest checking our Frequently Asked Questions below — most users find what they need without waiting for support.
Veelgestelde vragen (FAQ's)
1. Is Talk City really free?
Yes — Talk City is 100% free to use. There are no subscriptions, premium plans, coins, or hidden charges of any kind. We will never ask you for payment details, and there is nothing to cancel or refund. If anyone or any website asks you to pay for Talk City, it is not us — please report it to our support team.
2. Do I need to create an account?
No. You can start chatting instantly without signing up. Just open the site, allow camera access, and click to connect. Talk City does not store permanent accounts or personal user data — all usage is anonymous. Future updates may include optional profiles with more control.
3. Can I delete my account?
Since Talk City doesn’t store permanent accounts or personal data, there’s nothing to delete. When you close the site, your session ends.
4. My camera or microphone isn’t working. What can I do?
Most camera and microphone issues are fixed by checking your browser permissions: make sure talkcity.com is allowed to use your camera and microphone in your browser settings, and that no other app (like Zoom or Teams) is using the camera at the same time. Refreshing the page or trying another browser usually resolves the rest. Talk City works best in an up-to-date version of Chrome, Firefox, Safari, or Edge — no downloads or plugins required.
5. Can I be unblocked?
Als je toegang is beperkt vanwege een schending van onze richtlijnen, is de blokkering definitief. Op dit moment is er geen beroepsprocedure of deblokkering mogelijk.
6. How do I report someone?
If you encounter behavior that violates our guidelines, use the report option during or after the chat. Reports are reviewed and help keep Talk City safe for everyone. You can also skip to the next person at any time with a single click.
Nog hulp nodig?
If your question isn’t answered above, you can contact us using the form below and we’ll gladly help with anything related to using Talk City. Please allow up to 24 hours for a response.
Thank you for being part of the Talk City community — we’re glad to have you here!